A 6-Step Approach for Building Human-Centred AI Solutions

AI by Design

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We define the human-centred approach to AI or “AI-by-Design” as solving the right customer problem in an unbiased, ethical and resilient way (solve the problem right).

6 step approach

AI by Design

Artificial Intelligence (AI) is often seen as a highly relevant topic for tech innovation. But how can we design AI solutions that are ethical, unbiased, and solve an actual customer problem?

This is what made Ioannis Zempekakis, Head of Global Data Science & AI services at Prosus, and Serena Westra, Senior Business Designer at IKEA join forces. Based on their experiences designing, developing, and managing AI, they have summarised their key insights in a 45 page whitepaper.

“Data scientists and designers need each other to create desirable, feasible and viable AI systems. A keen understanding of both the technologies and customer needs are key.”

6 step approach for human-centred AI

1.
Discover

2.
Define

3.
AI-by-Design decision

4.
Develop

5.
Test

6.
Deliver & Evaluate

Get in touch!

We’d love to hear from you.

This work is licensed under a Creative Commons Attribution 4.0 International License.

A 6-Step Approach for Building Human-Centred AI Solutions​

AI by Design

We define the human-centred approach to AI or “AI-by-Design” as solving the right customer problem in an unbiased, ethical and resilient way (solve the problem right).

6 step approach

AI by Design

“Data scientists and designers need each other to create desirable, feasible and viable AI systems. A keen understanding of both the technologies and customer needs are key.”

6 step approach for human-centred AI

1. Discover

2. Define

3. AI-by-Design decision

4.Develop

5.Test

6. Deliver & Evaluate

Get in touch!

A 6-Step Approach for Building Human-Centred AI Solutions

1.
Discover

2.
Define

3.
AI-by-Design decision

4.
Develop

5.
Test

6.
Deliver & Evaluate